> ## Documentation Index
> Fetch the complete documentation index at: https://help.get-ryze.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Common billing and invoice questions.

<AccordionGroup>
  <Accordion title="Where do I find and download my invoices?">
    Open **Billing** in your organization settings and click **Manage** on a subscription. This opens the billing portal, where you can view and download every invoice and receipt.
  </Accordion>

  <Accordion title="How do I add my company name, VAT or tax ID to invoices?">
    In the billing portal (**Billing → Manage**), update your billing details. Company name, address, and VAT/tax ID appear on all future invoices.
  </Accordion>

  <Accordion title="How do I change my payment card?">
    Go to **Billing → Manage** and update your payment method in the billing portal.
  </Accordion>

  <Accordion title="Can I get invoices automatically every month?">
    Invoices are emailed to your billing address after each successful payment.
  </Accordion>

  <Accordion title="My billing email is different from my login email. Is that a problem?">
    No. Your billing details in the portal can use a different email from your account login.
  </Accordion>

  <Accordion title="Do errors or failed runs cost credits?">
    No. You're only charged for work that lands — failed runs, system errors, and internal tool calls don't cost credits. See [Credits & Usage](/agent/credits).
  </Accordion>

  <Accordion title="I want a refund.">
    Email [support@get-ryze.ai](mailto:support@get-ryze.ai) and we'll help.
  </Accordion>
</AccordionGroup>