> ## Documentation Index
> Fetch the complete documentation index at: https://help.get-ryze.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Criteo

> Connect your Criteo API credentials so Ryze can manage your commerce media campaigns and pull performance reporting.

Criteo connects with your **own API credentials** (client ID + client secret). Ryze uses them to read your advertiser portfolio, pull campaign statistics, and manage campaigns, ad sets, audiences, and budgets via the Criteo Marketing Solutions API.

<Note>
  You need access to the **Criteo Developer Portal** with your Criteo account. The credentials are scoped to the advertisers your app is consented to — Ryze can only see and manage what you grant.
</Note>

## Step 1 — Create an app and generate credentials

<Steps>
  <Step title="Open the Developer Portal">
    Go to [partners.criteo.com](https://partners.criteo.com) and sign in with your Criteo account.
  </Step>

  <Step title="Create an app">
    In **My apps**, click **+** to create a new app and name it `Ryze`. During activation, choose the **C-Growth and Marketing Solutions** service and grant read and manage permissions for campaigns and analytics.

    <Frame>
      <img src="https://mintcdn.com/ryzeai-5f9aafd5/br7UZAqXowVjiQxX/images/criteo-create-app.gif?s=be7804f2fd57409a5053139b36335f70" alt="Choosing the C-Growth and Marketing Solutions service while activating an app in the Criteo Developer Portal" width="1896" height="750" data-path="images/criteo-create-app.gif" />
    </Frame>
  </Step>

  <Step title="Pick Client Credentials">
    On the authentication method step, select **Client credentials** — it is built for a single Criteo client connecting its own data.

    <Frame>
      <img src="https://mintcdn.com/ryzeai-5f9aafd5/br7UZAqXowVjiQxX/images/criteo-client-credentials.jpg?fit=max&auto=format&n=br7UZAqXowVjiQxX&q=85&s=2c3f83e51f3297e25a24b4f4656a3f6a" alt="The authentication method step with the Client credentials option selected" width="1100" height="441" data-path="images/criteo-client-credentials.jpg" />
    </Frame>
  </Step>

  <Step title="Consent the app to your advertisers">
    On the app page, click **Generate new URL** to create a consent link, open it, and approve access for the advertiser accounts you want Ryze to manage.

    <Frame>
      <img src="https://mintcdn.com/ryzeai-5f9aafd5/br7UZAqXowVjiQxX/images/criteo-consent.gif?s=9ca585e797ff39ba4d1ec5de05b64b54" alt="Generating a consent URL from the application details page" width="1896" height="725" data-path="images/criteo-consent.gif" />
    </Frame>
  </Step>

  <Step title="Generate the key">
    Under **App credentials**, click **Generate new key**. A file downloads with your **client ID** and **client secret** — the secret is shown only once, so keep the file.

    <Frame>
      <img src="https://mintcdn.com/ryzeai-5f9aafd5/br7UZAqXowVjiQxX/images/criteo-generate-key.gif?s=be68233366aa1bd9890909f5f9ba4fb9" alt="Generating an API key from the app page in the Criteo Developer Portal" width="1880" height="796" data-path="images/criteo-generate-key.gif" />
    </Frame>
  </Step>
</Steps>

## Step 2 — Connect in Ryze

In **Workspace Settings → Integrations**, click **Connect** on the Criteo card, paste the **Client ID** and **Client secret**, and click **Continue**. Ryze validates the credentials against your advertiser portfolio before saving.

## Troubleshooting

* **Credentials rejected** — check both values against the downloaded key file. If the secret is lost, generate a new key in the Developer Portal.
* **Connected but no advertisers** — the app is not consented to any advertiser portfolio yet. Open your app in the Developer Portal and complete the consent flow.
* **Reports look empty** — only advertisers with at least one campaign appear in statistics.

Still stuck? Email [support@get-ryze.ai](mailto:support@get-ryze.ai).