> ## Documentation Index
> Fetch the complete documentation index at: https://help.get-ryze.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Data Storage

> How we protect your stored data

## Security first

We take security seriously to protect your data and keep your experience safe and reliable. Our approach uses multiple layers of protection — much like a bank secures its money with safes, alarms, strict access controls, and monitoring.

## Encryption

**Encryption at rest (stored data protection)**

Stored customer data — including the OAuth tokens, API keys and logins that connect your accounts — is protected with AES-256 encryption, one of the strongest forms of digital security. Think of it like a high-security safe only authorized people can open.

**Encryption in transit (data moving protection)**

When data travels over the internet (logging in, sending a message, pulling a report), we encrypt it using TLS 1.3+. It's like sending a letter in a locked, tamper-proof envelope instead of a postcard.

## Infrastructure protection

**Daily backups**

We back up data every night, so if anything goes wrong we can restore it — a safety net.

**Firewalls and access control**

Security barriers filter traffic and block anything suspicious, like a checkpoint at an airport.

**DDoS protection**

We use industry-leading protection against attacks that try to flood our system with traffic.

**Network restrictions**

Customer data is processed in a secure, isolated environment with restricted access.

## Infrastructure & sub-processors

Ryze runs on enterprise-grade cloud infrastructure from leading providers that are independently audited and certified to international security standards (such as ISO 27001) and reviewed regularly by external auditors.

We rely on a small, vetted set of sub-processors, each operating under strict data-protection agreements:

* **Cloud hosting & database** — stores your account data and encrypted access tokens
* **AI inference** — powers the AI agent in the Ryze app, scheduled tasks, reports and content generation, and the tools you call from Claude, ChatGPT or Grok
* **Monitoring & error tracking** — system health and security alerts
* **Payments** — billing; card details are handled by the payment processor and never stored by Ryze

## Tenant isolation

Every customer's data is isolated at the database level using row-level security. One customer's data is never accessible to another — isolation is enforced by default, not by configuration.

## Monitoring and response

**Automated security monitoring**

We use Sentry to continuously monitor system health. If anything unusual happens, our team is alerted immediately.

**Audit logs**

Every action is recorded — a clear record of who accessed what, when, and why.

**Incident response plan**

If something goes wrong, we follow a structured process to detect, analyze, and respond immediately.

## Access control

**Role-based access control**

Users and administrators only get access to the data they need — nothing more.

**Credential management**

We use secure credential management to protect access keys, ensuring they're encrypted and only accessible to authorized personnel. Most platforms connect through OAuth, so we never see those passwords. The few connections that need an API key or a login and password store them encrypted, and you can remove them on the **Integrations** page at any time.

## Compliance & privacy

* **GDPR and CCPA aligned** — we handle personal data in line with major privacy regulations.
* **Data Processing Agreement (DPA)** — available on request for teams that need one before moving forward.
* **Security documentation** — available on request, covering data handling, access, and infrastructure.
* **Regular security reviews** — we review and update our systems on an ongoing basis.

To request a DPA or our security document, email [support@get-ryze.ai](mailto:support@get-ryze.ai).

## Data retention

**Your control**

Delete any account connection or your entire account at any time.

**Automatic deletion**

If you delete your account, all your data is permanently deleted within 30 days.

**Backups**

We keep encrypted backups for disaster recovery. These are also deleted when you delete your account.


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