Which Claude plan do I need?
Which Claude plan do I need?
A paid plan — Pro, Team, or Max. The free plan doesn’t support custom connectors.
Where do I find my connector URL?
Where do I find my connector URL?
It’s the same for everyone:Add it as the Remote MCP server URL when setting up the connector. See Connect Ryze to Claude.
I get "Authorization with the MCP server failed."
I get "Authorization with the MCP server failed."
I get Error 2812 / a proxy error.
I get Error 2812 / a proxy error.
Disconnect and reconnect the Ryze connector in Claude, then open a brand-new chat and retry. If it still fails, email support@get-ryze.ai — your account may need proxy access enabled on our side.
Claude can't see my data.
Claude can't see my data.
- Make sure the platform shows Connected under Workspace Settings → Integrations.
- Confirm you connected it in the same workspace you chose when connecting Claude.
- Start a new chat — newly connected platforms don’t appear in older chats.
Will connecting Ryze change anything in my ad accounts?
Will connecting Ryze change anything in my ad accounts?
No — not without your say-so. Read-only tools just pull data. Write and delete tools can be set to Needs approval, so Claude asks before making any change. See Permissions & Approvals.
Can I use the connector on a client's account?
Can I use the connector on a client's account?
Yes. Create a workspace for that client, connect their accounts in it, then connect Claude to that workspace. Each workspace is isolated, so you can manage multiple clients from one Ryze account.