How do I add a second account for the same platform?
How do I add a second account for the same platform?
Open the platform’s card in Workspace Settings → Integrations, click View, then + Add account and authorize the other login. Both accounts stay connected in the same workspace. See Connect multiple accounts.
Which account does Claude use by default?
Which account does Claude use by default?
The primary account. Click the star next to an account to make it the primary. To use a different one, just ask Claude — for example, “show my other Google Ads account” — and it will use that account for the request.
How do I set the primary account?
How do I set the primary account?
In the platform’s dialog, click the star next to an account. A filled star marks the primary; an empty star means it isn’t primary yet. Setting a new primary only changes Claude’s default — nothing gets disconnected.
I manage many accounts. How should I set this up?
I manage many accounts. How should I set this up?
Connect the accounts you need on each platform and set a primary. If you manage a large number and want help structuring workspaces, email support@get-ryze.ai.
An account shows as disconnected even though it's active.
An account shows as disconnected even though it's active.
Click Reconnect on the platform card in Workspace Settings → Integrations, then start a new chat in Claude.
I connected GSC and GA4 — is there anything else to do?
I connected GSC and GA4 — is there anything else to do?
Connect whichever platforms you want Claude to read. Nothing else is required — just start a new chat after connecting.
How do I connect Shopify?
How do I connect Shopify?
Go to Workspace Settings → Integrations → Shopify, enter your
.myshopify.com domain (not your custom domain) and approve the Shopify prompt — no app creation or API keys. Use your own custom app only if you need extra scopes such as theme files or customer records. See Connect Shopify.I manage clients through a Google Ads manager (MCC) account. Do I connect each client separately?
I manage clients through a Google Ads manager (MCC) account. Do I connect each client separately?
No. Connect the one Google login that has manager access and Ryze reaches the whole hierarchy. In a new chat ask “list all Google Ads accounts accessible to my login, including my MCC hierarchy”, then name any client by name or customer ID. Cancelled or never-enabled accounts in the hierarchy may show a
CUSTOMER_NOT_ENABLED notice — that’s normal and doesn’t block the live ones.Ryze doesn't see all my ad accounts, or the integration card only shows my login email.
Ryze doesn't see all my ad accounts, or the integration card only shows my login email.
Ryze sees exactly what the connected login can reach. If an account is missing, reconnect from the Integrations page and tick every permission checkbox on Google’s or Meta’s consent screen, signed in with the login that actually has access — or add that login as a second account. The card shows only the login email; the accounts themselves are discovered when the agent queries them, so ask in a new chat to list them.
Meta reads work but changes are blocked, or Meta says 'Verify your account'.
Meta reads work but changes are blocked, or Meta says 'Verify your account'.
Both are settings on Meta’s side. For blocked changes, give the connected user Manage ad account on that ad account (Business settings → Ad accounts → People), then reconnect. For “Verify your account” (error 31), complete the verification prompt in Meta Business Manager — creating any ad manually there usually triggers it; reconnecting in Ryze doesn’t clear it.
Search Console or Analytics says 'Requires setup' after I connected it.
Search Console or Analytics says 'Requires setup' after I connected it.
The account is connected, but a property hasn’t been chosen yet. Open the card under Workspace Settings → Integrations, pick the property for this workspace and save. The property you choose is only the default — the agent can still query every property on that Google login by name.
Can I connect Ryze to Cursor, Make, n8n, Zapier or another tool? Is there an API?
Can I connect Ryze to Cursor, Make, n8n, Zapier or another tool? Is there an API?
Yes — any tool that can add a remote MCP server. Add
https://connector.get-ryze.ai/mcp as a custom MCP server in Cursor, or point the MCP/HTTP-MCP node in Make, n8n or Zapier at that URL, then authorize. There are no native one-click apps for these and no separate REST API key; the MCP endpoint is the supported path.