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Everything about your subscription lives on the Billing page in your organization settings.

Open Billing

Go to Organization Settings → Billing (open Billing). You’ll see a card for each subscription with its status and renewal date. Only the organization owner sees this page.
The Billing page

Switch your plan

Click Switch on the subscription and confirm. The change takes effect immediately, and the price difference for the rest of the current period is calculated automatically and shown before you confirm.

Cancel your subscription

  1. Click Cancel plan on the subscription.
  2. Answer the short question about why you’re leaving.
  3. Click Confirm cancellation.
Your subscription stays active until the end of the paid period — the Billing page then shows Cancels . You won’t be charged again after that. If you cancel during a trial, auto-renew turns off and the trial simply ends.

Invoices and payment card

Click Invoices & payment method to download invoices, update your card, or add company and VAT details. See Invoices & Payment Method.

Delete your account

Cancelling keeps your account. To remove the organization and everything in it, see Delete your account.