Where do I find and download my invoices?
Where do I find and download my invoices?
Open Billing in your organization settings and click Manage on a subscription. This opens the billing portal, where you can view and download every invoice and receipt.
How do I add my company name, VAT or tax ID to invoices?
How do I add my company name, VAT or tax ID to invoices?
In the billing portal (Billing → Manage), update your billing details. Company name, address, and VAT/tax ID appear on all future invoices.
How do I change my payment card?
How do I change my payment card?
Go to Billing → Manage and update your payment method in the billing portal.
Can I get invoices automatically every month?
Can I get invoices automatically every month?
Invoices are emailed to your billing address after each successful payment.
My billing email is different from my login email. Is that a problem?
My billing email is different from my login email. Is that a problem?
No. Your billing details in the portal can use a different email from your account login.
I want a refund.
I want a refund.
Email support@get-ryze.ai and we’ll help.