Connect in Ryze
1
Open Integrations
Open Integrations in the left sidebar and find the Google Drive card (under Files).
2
Click Connect and sign in with Google
Approve access. Ryze only works with the files you explicitly pick — it doesn’t browse your Drive on its own.
Using it in chat
Click + (Add to message) in the composer → Attach files → Upload from Drive, then pick one or more files in the Google picker. They’re attached to your message, and the agent can read, update, or create files as you ask.Limits
- Images picked from Drive aren’t supported — upload them from your computer instead (Attach files → Upload from computer).
- Files over 10 MB, binary files, and Google formats other than Sheets, Docs and Slides are attached by name only — the agent can’t read their content.
- When the agent writes into a Google Doc, it writes plain text (no headings, links or formatting), and it can only add text at the end or replace the whole document.
Troubleshooting
- Reconnect needed — Google revoked the access (password change or a revoked app). Click Reconnect.
- Picker shows the wrong account or no files — the picker always opens the Google account you connected on the Integrations page; the account you’re signed in to in the browser doesn’t matter. To use another Google account, click View on the Google Drive card, disconnect it with the trash icon, and connect again with the other login. Only one Google account can be connected for Drive.
- “Images from Google Drive aren’t supported — upload them directly.” — upload the image from your computer instead.

