How am I billed?
How am I billed?
Monthly, on the date you subscribed. Your billing date also anchors the SEO engine’s monthly content cycle.
Can I cancel anytime?
Can I cancel anytime?
Yes. All plans are month-to-month with no minimum term. Cancel from Billing → Manage in your organization settings, or email support@get-ryze.ai.
Is there a free trial?
Is there a free trial?
Paid Ads Autopilot includes a 7-day free trial. SEO Autopilot can be trialled from $1 for 3 days. See plans overview.
Where do I find and download my invoices?
Where do I find and download my invoices?
Open Billing in your organization settings and click Manage on a subscription. The billing portal holds every invoice and receipt. See Invoices & payment.
How do I add my company name, VAT, or tax ID to invoices?
How do I add my company name, VAT, or tax ID to invoices?
Update your billing details in the billing portal (Billing → Manage). Company name, address, and VAT or tax ID appear on all future invoices. Past invoices are not reissued automatically — contact support if you need one corrected.
How do I change my payment card?
How do I change my payment card?
Billing → Manage, then update the payment method in the billing portal.
Can I get invoices emailed automatically?
Can I get invoices emailed automatically?
Invoices are emailed to your billing address after each successful payment.
My billing email is different from my login email. Is that a problem?
My billing email is different from my login email. Is that a problem?
No. Billing details in the portal can use a different email from your account login.
Do errors or failed runs cost credits?
Do errors or failed runs cost credits?
No. You are only charged for work that lands — failed runs, system errors, and internal tool calls do not consume credits. See usage limits.
What happens if a payment fails?
What happens if a payment fails?
The billing portal retries. Persistent failure suspends agent work until the payment method is updated. Your data and configuration are retained.
Can I change plans mid-cycle?
Can I change plans mid-cycle?
Yes. Change from Billing → Manage. Contact support if you need help timing a change around your content cycle, since the cycle is anchored to the billing date.
How do the guarantees work?
How do the guarantees work?
Traffic Printer advertises DA 40+ and 30%+ traffic growth or money back. Ecom Autopilot advertises 30% more traffic and 15% more conversions or money back. These carry conditions — confirm current terms at purchase, and contact support to make a claim.
I want a refund.
I want a refund.
Email support@get-ryze.ai and the team will help.
What happens to published content if I cancel?
What happens to published content if I cancel?
Content already published to your store or CMS belongs to you and remains live. Ryze stops producing new work and stops shipping fixes. Confirm specifics with support before cancelling if this matters to you.