Why one workspace per client
- Data isolation. A client’s ad accounts, store, and analytics are only visible inside their workspace.
- Separate agent context. Each workspace has its own agent context — what that client sells, who they sell to, tone of voice. This directly determines content quality, so sharing it across clients degrades output.
- Clean reporting. Reports and activity logs are per workspace.
- Independent connections. No risk of publishing to the wrong store.
Team access
Invite colleagues and assign access per workspace, so a strategist working on three clients sees only those three. See Invite teammates and Workspace settings.White label
White label is part of the Agency plan: your logo, colors, app domain, and email sender instead of Ryze’s. It is set once for the organization and applies to every client workspace. See Branding, Domains, and Client access. This matters when clients see reports or log in directly.Connecting the assistant
Each Claude or ChatGPT connection is authorized against a specific workspace. When you connect, you choose which workspace the assistant may read. Practical consequences:- To work across several clients, authorize the workspaces you need and be explicit in chat about which client you are asking about
- Start a new chat when switching clients. Existing chats keep their workspace context, and mixing clients in one conversation is how data ends up in the wrong report
- Re-authorize after adding a workspace
Reporting per client
Reports are generated per workspace, so client reporting does not require manual separation. Slack and email alerts can be routed per workspace, and weekly summaries arrive per client rather than blended. See Reports overview and Scheduling.Billing
Billing sits at the organization level, above workspaces. Invoices cover the organization rather than being issued per client, so agencies rebilling clients typically allocate internally from a single invoice. See Billing FAQ.Common mistakes
- One workspace for several clients. Agent context becomes incoherent, content quality drops, and reporting cannot be separated afterwards.
- Reusing a chat across clients. The assistant retains the workspace it was authorized against.
- Not setting agent context per workspace. This is the single biggest determinant of output quality.

